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When to contact Meter Support?

Meter Support is the best contact for anything regarding Meter after the go-live of your network. Meter Support can be contacted at support@meter.com or by using the Support form built into the Meter Dashboard. This is found on the bottom left-hand side of the screen:
Meter Support logo
Support form step 1 Support form step 2

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Support Knowledge Base

The Support Knowledge base can be found here: Meter Support Help Center It can also be accessed via the **Documentation **Button on the Dashboard. Documentation button We encourage you to visit here often, as articles are added or updated weekly.

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Commonly asked questions

How do I add users to the Dashboard? How do I setup SSO login? How do I set up Alerts? How can I create a new SSID, or change an existing one? How can I create a new VLAN? How do I edit switch ports? How do I enable DNS Security? How do I set up a Client VPN?